Telkom University Privacy Policy
Updated on February 11, 2025
Privacy Policy Statement
- This Privacy Policy Statement sets out the policies of Telkom University’s New Student Selection (SMB) regarding the collection and use of your personal information through SMB Telkom University’s
- This Privacy Policy Statement is an integral part of the terms of use of this site. By using this site, you are deemed to have read, understood, and agreed to this Privacy Policy Statement.
- If you do not agree with this Privacy Policy Statement, you may leave this site. We recommend that you periodically visit this site to review the previous or current terms of use to which you are bound.
Information Collection
We collect your personal information in accordance with applicable laws and regulations, as part of efforts to provide products and services that support activities aimed at introducing prospective new students to Telkom University. It also helps improve your experience and interaction with us. All information collected is used to the extent of the aforementioned purposes.
Personal Information
- Information that you provide to us
- Contact information such as your name, email, and mobile phone number
- Demographic information such as gender, grade, school, city where the school is located, province where the school is located, date of birth, place of birth, and religion
- Financial information such as proof of transaction transfer, date of payment, and time of payment
- Identifiers such as Student Identification Number (NIM) and National Identification Number (NIK)
- Information regarding your interactions with us, such as survey responses, call center interactions, and complaints
- Information that we collect through Digital Properties We collect and analyze data related to your activities on our Digital Properties to evaluate and improve the functionality, user experience, and effectiveness of our advertising and marketing activities. We collect this information directly through the digital properties of SMB Telkom University or through third parties. We may also share aggregated and anonymous data with third parties. This data cannot identify you directly. We may combine some of the data collected through Digital Properties with other data we hold about you for analysis purposes. Examples of the collected data include the following:
- Your IP address
- Your device information, such as operating system, browser version, and screen resolution
- Your approximate location
- How you access our Digital Properties (i.e., traffic sources)
- Whether you are a new visitor or a repeat visitor
- Pages on our Digital Properties that you viewed
- Time you spend at our Digital Properties
- Links that you clicked
- User Activities, including information related to User analysis results
- User data collected from third-party websites in collaboration with Telkom University New Student Admissions
- At times, we may also collect information about existing Users and prospective Users during or in regard to data matching or marketing events related to SMB Telkom University
User Rights
To the extent permitted by law, you have the right to receive, free of charge, information regarding the personal data you have provided to SMB Telkom University. The following are the details of the rights held by Users:
- The right to access, correct, update, or request deletion of your personal information
- The right to object to the processing of your personal information when it is based on our legitimate interests, and separately, the right to object to direct marketing
- The right, in some circumstances, to request we restrict the processing of your personal information or to request the portability of your personal information.
- The right to opt out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” links in the marketing emails we send you. To opt out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided below.
Security of the User's Personal Data
We maintain technical, physical, and organizational security measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. We also restrict access to parties that require Users’ personal information for commercial purposes.
We use the standard security technologies of SSL or HTTPS to maintain the security of the internet connection and protect sensitive data sent between the two systems, preventing unauthorized parties from reading and altering the transferred information, including data potentially containing personal details.
Our online security measures include a variety of technical solutions and security practices designed to work simultaneously to protect your information. As required by local privacy and data protection laws, we will notify you if we become aware of any unauthorized access to your personal information.
Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in our information practices. If we make any changes to the content, we will notify you via email (sent to the email address you provided in your account) or through a notice on this website before the changes take effect.
How to Contact Us
If you have any requests, inquiries, or concerns regarding our use of your Personal Data and this Privacy Policy, please contact us at the following address:
SMB Telkom University
Jl. Telekomunikasi No. 1 Terusan Buah Batu, Kec. Dayeuhkolot, Kab. Bandung, Jawa Barat (40257)
WhatsApp : 0811 2233 9123
CS : 0811 2025 200/300/600
Email: [email protected]